/* Support pages and admin inbox only. */
.sp-page,.sp-admin{--sp-accent:#b89aff;--sp-lime:#d7ff82;--sp-line:#30364b;--sp-muted:#a3aec6;color:#eaf0ff;font-size:16px;line-height:1.55;font-family:inherit}
.sp-page *,.sp-admin *{box-sizing:border-box}
.sp-page [hidden],.sp-admin [hidden]{display:none!important}
.sp-page{max-width:1280px;margin:0 auto;padding:46px 0 54px}
.sp-page svg,.sp-admin svg{width:24px;height:24px;flex:none}
.sp-page button,.sp-admin button,.sp-page input,.sp-admin input,.sp-page textarea,.sp-admin textarea{font-family:inherit}
.sp-page button,.sp-admin button{cursor:pointer}
.sp-page button:disabled,.sp-admin button:disabled{opacity:.5;cursor:wait}
.sp-page button:focus-visible,.sp-admin button:focus-visible,.sp-page a:focus-visible,.sp-admin a:focus-visible{outline:2px solid #c9adff;outline-offset:3px}
.sp-eyebrow{font-size:12px;letter-spacing:.12em;font-weight:800;color:var(--sp-accent)}
.sp-hero{display:flex;align-items:center;justify-content:space-between;gap:40px;margin-bottom:35px;padding:0 10px}
.sp-hero h1{margin:15px 0 18px;font-size:clamp(42px,5vw,70px);font-weight:850;line-height:1.06;letter-spacing:-.045em;color:#f3f4ff}
.sp-hero h1 em{font-style:normal;color:var(--sp-lime)}
.sp-hero p{margin:0;font-size:17px;line-height:1.7;color:#aeb8ce}
.sp-hero-art{position:relative;width:270px;height:240px;flex:none;display:grid;place-items:center}
.sp-orbit{position:absolute;width:218px;height:218px;border:1px solid #9b7de742;border-radius:50%;box-shadow:0 0 0 23px #9774ed08,0 0 0 46px #9774ed04;transform:rotate(-20deg)}
.sp-orbit:after{content:'';position:absolute;left:2px;top:47px;width:10px;height:10px;border-radius:50%;background:var(--sp-lime);box-shadow:0 0 24px #d7ff8255}
.sp-hero-symbol{position:relative;display:grid;place-items:center;width:122px;height:135px;background:linear-gradient(145deg,#c6adff,#9776eb);border:1px solid #d3c0ff;border-radius:30px;transform:rotate(-12deg);box-shadow:17px 20px 0 #211d37,0 30px 70px #0005}
.sp-hero-symbol svg{width:75px;height:75px;stroke:#181628;stroke-width:1.2;fill:#181628}
.sp-art-tag{position:absolute;right:-3px;bottom:33px;padding:8px 12px;border:1px solid #d7ff8260;border-radius:8px;background:#1e2a20;color:var(--sp-lime);font-size:12px;font-weight:800;letter-spacing:.08em;transform:rotate(8deg)}
.sp-art-plus{position:absolute;left:10px;top:25px;color:#bea3f9;font-size:33px;font-weight:300}
.sp-topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 24px;border-bottom:1px solid #34354b;padding:0 0 16px}
.sp-page-tabs{display:flex;align-items:center;gap:8px}
.sp-page-tabs button{display:flex;align-items:center;gap:12px;padding:12px 17px;min-height:46px;border:1px solid transparent;border-radius:12px;background:transparent;color:#9faac1;font-size:16px;font-weight:700}
.sp-page-tabs button[aria-selected=true]{background:#29243e;border-color:#665480;color:#dfcfff}
.sp-page-tabs button:hover{color:#fff}
.sp-page-tabs b{display:grid;place-items:center;min-width:25px;height:25px;padding:0 6px;border-radius:7px;background:#ffffff0a;color:#c9b5eb;font-size:13px}
.sp-private{display:flex;align-items:center;gap:8px;color:#9baaab;font-size:13px}
.sp-private svg{width:18px;height:18px;color:#a9c38a}
.sp-create-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}
.sp-create-card{padding:26px;border:1px solid var(--sp-line);border-radius:22px;background:linear-gradient(145deg,#192032,#131b2a);box-shadow:0 18px 50px #0002}
.sp-section-heading{display:flex;align-items:center;gap:14px;margin-bottom:20px}
.sp-step{display:grid;place-items:center;flex:none;width:38px;height:38px;border:1px solid #615073;border-radius:11px;background:#332740;color:#d3bafa;font-size:14px;font-weight:750;font-variant-numeric:tabular-nums}
.sp-section-heading h2{margin:0;color:#f3f1ff;font-size:21px;font-weight:750;letter-spacing:-.02em}
.sp-section-heading p{margin:3px 0 0;font-size:14px;color:#a5aec4}
.sp-topics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:26px}
.sp-topic{position:relative;min-width:0;padding:14px;text-align:left;display:flex;flex-direction:column;gap:5px;border:1px solid #333b51;border-radius:14px;background:#111928;color:#a6b0c4;transition:border-color .15s,background .15s}
.sp-topic strong{font-size:15px;font-weight:700;color:#e4e8f3;line-height:1.4;margin-top:5px;padding-right:2px}
.sp-topic>span:last-of-type{font-size:13px;line-height:1.45}
.sp-topic-icon{color:#b7a0e0}.sp-topic-icon svg{width:23px;height:23px}
.sp-topic i{position:absolute;right:13px;top:12px;color:#727c95;font-style:normal;font-size:18px}
.sp-topic:hover{background:#1e2135;border-color:#706087}
.sp-topic[aria-pressed=true]{background:linear-gradient(130deg,#2d2c3c,#222b2d);border-color:#afc47e;box-shadow:inset 0 0 0 1px #d7ff820c}
.sp-topic[aria-pressed=true] .sp-topic-icon,.sp-topic[aria-pressed=true] i{color:var(--sp-lime)}
.sp-request-form{border-top:1px solid #ffffff0c;padding-top:24px}
.sp-fields{display:grid;grid-template-columns:1fr 1fr;gap:15px;margin-bottom:16px}
.sp-fields label,.sp-message-label,.sp-reply-form>label{display:flex;flex-direction:column;gap:8px;font-size:15px;font-weight:650;color:#d0d8e9}
.sp-fields small{font-size:12px;color:#8f9bb6;font-weight:400;margin-left:5px}
.sp-page input,.sp-admin input,.sp-page textarea,.sp-admin textarea{min-width:0;width:100%;padding:13px 14px;border:1px solid #3b4259;border-radius:11px;background:#0f1726;color:#eef2ff;font-size:16px;line-height:1.55;outline:none;box-shadow:none;transition:border-color .15s}
.sp-page input:focus,.sp-admin input:focus,.sp-page textarea:focus,.sp-admin textarea:focus{border-color:#ac8cdf;box-shadow:0 0 0 3px #b69aff12}
.sp-page input::placeholder,.sp-admin input::placeholder,.sp-page textarea::placeholder,.sp-admin textarea::placeholder{color:#8793ad;font-weight:400}
.sp-page textarea,.sp-admin textarea{resize:none}
.sp-request-form textarea{height:145px;overflow-y:auto}
.sp-request-bottom{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-top:18px}
.sp-muted{font-size:13px;color:#a2adc4;font-weight:400}
.sp-primary,.sp-secondary{display:inline-flex;align-items:center;justify-content:center;gap:15px;min-height:46px;padding:10px 19px;border:1px solid #b395ef;border-radius:11px;background:linear-gradient(135deg,#aa85ff,#7a54d2);color:#fff;text-decoration:none;font-size:16px;font-weight:750;white-space:nowrap;box-shadow:inset 0 1px #ffffff21}
.sp-primary:hover{background:linear-gradient(135deg,#ba9aff,#8d64e2);color:#fff}
.sp-primary span{font-size:21px;line-height:1}
.sp-secondary{min-height:38px;padding:8px 12px;border-color:#49506a;background:#232c40;color:#d5dced;font-size:14px;box-shadow:none}
.sp-secondary:hover{background:#303249;border-color:#8e76b3}
.sp-notice{min-height:22px;margin:10px 0 0;color:#ffb7c5;font-size:14px;line-height:1.5}
.sp-notice.is-success{color:#ccefa1}
.sp-guidance{position:relative;padding:27px 24px;border:1px solid #78669043;border-radius:22px;background:radial-gradient(ellipse at 20% 0,#7350ac2a,transparent 70%),#171b2b}
.sp-guidance h2{margin:20px 0;font-size:31px;font-weight:750;line-height:1.2;letter-spacing:-.035em;color:#f4f0ff}
.sp-guidance h2 em{font-style:normal;color:#c7adfa}
.sp-guidance>p{font-size:16px;color:#b1bad0}
.sp-guidance ol{padding:0;margin:24px 0;list-style:none;counter-reset:sp-tips}
.sp-guidance li{display:flex;gap:12px;align-items:flex-start;font-size:15px;color:#c3cbdc;margin:17px 0;counter-increment:sp-tips}
.sp-guidance li:before{content:'0' counter(sp-tips);flex:none;color:#ad92db;font-size:12px;font-weight:800;padding-top:3px}
.sp-guidance-note{padding:15px 0;border-top:1px solid #ffffff0c;border-bottom:1px solid #ffffff0c;color:#a9b4c8;font-size:13px}
.sp-faq-link{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:20px;color:#cbb2f5;text-decoration:none;font-size:14px;font-weight:600}
.sp-faq-link:hover{color:#fff}
.sp-admin{padding:10px 0 24px}
.sp-admin-head{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:10px 2px 24px}
.sp-admin-head h2{font-size:34px;letter-spacing:-.035em;font-weight:800;margin:8px 0;color:#f3f1ff}
.sp-admin-head p{margin:0;font-size:16px;color:#aab4ca}
.sp-admin-stats{display:flex;border:1px solid #4c435c;border-radius:15px;overflow:hidden;background:#1b1d2e}
.sp-admin-stats>span{display:flex;flex-direction:column;gap:3px;padding:14px 22px;font-size:13px;color:#aeb8cc;border-left:1px solid #3a3549;white-space:nowrap}
.sp-admin-stats>span:first-child{border-left:0}.sp-admin-stats b{font-size:26px;line-height:1.2;color:#c5abef;font-variant-numeric:tabular-nums}.sp-admin-stats>span:first-child b{color:#d7ff82}
.sp-inbox-tools{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:16px}
.sp-search{position:relative;display:flex;align-items:center;flex:1;max-width:470px}
.sp-search>svg{position:absolute;left:14px;color:#a999c3;width:20px;height:20px}.sp-search input{padding-left:43px;height:47px}
.sp-filters{display:flex;gap:4px;padding:4px;border:1px solid #3b3b50;border-radius:12px;background:#151b2b}
.sp-filters button{border:1px solid transparent;border-radius:8px;background:transparent;color:#aab4c8;font-size:14px;font-weight:650;padding:8px 15px;min-height:36px}
.sp-filters button[aria-pressed=true]{border-color:#6d588e;background:#3a2d51;color:#e3d3ff}
.sp-filters button:hover{color:#fff}
.sp-workspace{display:grid;grid-template-columns:330px minmax(0,1fr);height:650px;border:1px solid #3b3b51;border-radius:20px;overflow:hidden;background:#121a29;box-shadow:0 20px 50px #0003}
.sp-conversations{min-width:0;min-height:0;overflow-y:auto;border-right:1px solid #34354b;background:#101725;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#4d425f transparent}
.sp-list{padding:10px}
.sp-ticket{display:block;width:100%;min-width:0;padding:16px 14px;margin:0 0 7px;border:1px solid transparent;border-radius:12px;background:transparent;text-align:left;color:#cbd4e8}
.sp-ticket:hover{background:#1b2436}.sp-ticket.is-selected{border-color:#746090;background:linear-gradient(135deg,#31253f,#232b3c)}
.sp-ticket-top{display:flex;justify-content:space-between;gap:7px;font-size:12px;color:#b79dce;margin-bottom:8px}
.sp-ticket-top time{font-size:11px;color:#9ba5ba;white-space:nowrap}
.sp-ticket>strong{display:block;font-size:16px;font-weight:700;color:#ebedf8;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.sp-ticket-customer{display:block;font-size:13px;color:#bac4d9;margin-top:4px}
.sp-ticket>p{font-size:14px;color:#9ca7bd;line-height:1.5;margin:7px 0 12px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.sp-ticket-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:12px;color:#94a0b8}
.sp-status{display:inline-flex;align-items:center;gap:7px;padding:4px 9px;border-radius:7px;font-size:12px;font-weight:650;white-space:nowrap;background:#23392d;color:#c9ef9d;border:1px solid #3e5840}
.sp-status:before{content:'';display:block;width:5px;height:5px;border-radius:50%;background:currentColor}
.sp-status-waiting{background:#372b47;color:#d9b7ff;border-color:#644879}.sp-status-resolved{background:#263040;color:#b4c0d1;border-color:#414c60}
.sp-thread{display:flex;min-width:0;min-height:0;flex-direction:column;overflow:hidden}
.sp-thread-placeholder{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px;text-align:center;background:radial-gradient(ellipse at center,#7454aa10,transparent 65%)}
.sp-thread-placeholder>svg{width:56px;height:56px;color:#9e83cf;margin-bottom:20px}.sp-thread-placeholder h3{max-width:380px;margin:0 0 10px;font-size:25px;letter-spacing:-.03em;color:#dcd5f0}.sp-thread-placeholder p{max-width:340px;color:#a2aec4;margin:0;font-size:16px}
.sp-thread-body{display:flex;flex-direction:column;flex:1;min-height:0}
.sp-thread-head{display:flex;align-items:center;gap:12px;padding:20px 24px;border-bottom:1px solid #ffffff0b;flex:none;flex-wrap:wrap;background:#1a2031}
.sp-thread-head>div{flex:1;min-width:0}
.sp-thread-head h3{margin:4px 0;font-size:21px;line-height:1.4;letter-spacing:-.02em;color:#eeedfa;overflow-wrap:anywhere}.sp-thread-head p{font-size:14px;color:#a8b1c8;margin:0}
.sp-thread-head .sp-eyebrow{font-size:11px}
.sp-reference{padding:10px 24px;margin:0;border-bottom:1px solid #ffffff08;background:#101a2b;font-size:13px;color:#b4c0d6;overflow-wrap:anywhere;flex:none}
.sp-transcript{flex:1;min-height:0;overflow-y:auto;padding:22px 24px;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#544466 transparent}
.sp-message{display:flex;gap:12px;margin-bottom:24px}
.sp-message-avatar{display:grid;place-items:center;flex:none;width:37px;height:37px;border:1px solid #465069;border-radius:12px;background:#253047;color:#d3ddf0;font-size:16px;font-weight:750}
.sp-message.is-support .sp-message-avatar{border-color:#755698;background:#46305f;color:#d9bdff;font-size:28px;font-weight:400}
.sp-message-content{flex:1;min-width:0}
.sp-message header{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin:0 0 8px}
.sp-message header strong{font-size:15px;color:#e2e7f5;overflow-wrap:anywhere}.sp-message.is-support header strong{color:#cbb1ef}
.sp-message-role{font-size:9px;letter-spacing:.07em;color:#99a5bb;padding:2px 5px;border:1px solid #445069;border-radius:4px}.is-support .sp-message-role{color:#c5a6e9;border-color:#685181}
.sp-message time{font-size:12px;margin-left:auto;color:#98a4bb}
.sp-message p{margin:0;font-size:16px;color:#c3cedf;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}
.sp-earlier{display:flex;margin:0 auto 20px}
.sp-reply-form{border-top:1px solid #ffffff0c;padding:16px 24px 20px;background:#182031;flex:none}
.sp-reply-form textarea{margin:8px 0 10px;height:86px;background:#101826}
.sp-reply-form>div{display:flex;justify-content:space-between;align-items:center;gap:15px}
.sp-empty-note,.sp-list-empty{padding:24px 18px;color:#a7b2c9;font-size:15px}.sp-list-empty strong{display:block;color:#d5dcee;font-size:18px;margin-bottom:8px}.sp-list-empty p{margin:0;font-size:15px}
.sp-guest-history{padding:65px 20px;text-align:center;border:1px solid #444053;border-radius:20px;background:#171d2d}.sp-guest-history h2{font-size:30px;margin:0 0 14px}.sp-guest-history p{color:#acb7cf;margin:0 0 25px}
.sp-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
@media(max-width:1100px){.sp-create-layout{grid-template-columns:minmax(0,1fr) 265px}.sp-create-card{padding:20px}.sp-guidance{padding:23px 20px}.sp-guidance h2{font-size:28px}.sp-hero-art{width:230px}.sp-admin-head{align-items:flex-start;flex-direction:column}.sp-workspace{grid-template-columns:300px minmax(0,1fr)}}
@media(max-width:900px){.sp-guidance{display:none}.sp-create-layout{grid-template-columns:1fr}.sp-private{display:none}.sp-hero-art{width:190px;transform:scale(.85)}.sp-inbox-tools{flex-wrap:wrap}.sp-search{max-width:none}.sp-workspace{grid-template-columns:260px minmax(0,1fr)}.sp-thread-head,.sp-transcript,.sp-reply-form{padding-left:16px;padding-right:16px}.sp-thread-head h3{font-size:19px}.sp-reply-form .sp-muted{display:none}.sp-ticket-top{flex-wrap:wrap}.sp-thread-head>.sp-resolve{order:3}.sp-topbar{gap:10px}}
@media(max-width:650px){.sp-page{padding-top:25px}.sp-hero{padding:0;gap:0;margin-bottom:28px}.sp-hero-art{display:none}.sp-hero h1{font-size:46px;letter-spacing:-.04em}.sp-hero p{font-size:16px}.sp-hero p br{display:none}.sp-page-tabs{width:100%;gap:4px}.sp-page-tabs button{font-size:14px;gap:6px;padding:10px 9px;flex:1;justify-content:center}.sp-topbar{margin-bottom:18px}.sp-create-card{padding:17px;border-radius:17px}.sp-section-heading{gap:10px}.sp-section-heading h2{font-size:20px}.sp-topics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.sp-topic{padding:12px}.sp-topic strong{font-size:15px}.sp-topic>span:last-of-type{font-size:12px}.sp-fields{grid-template-columns:1fr}.sp-request-bottom{flex-direction:column;align-items:stretch;gap:12px}.sp-request-bottom .sp-primary{width:100%}.sp-filters{width:100%}.sp-filters button{flex:1;padding:8px 10px}.sp-search{min-width:100%}.sp-workspace{display:flex;flex-direction:column;height:800px;border-radius:15px}.sp-conversations{height:195px;flex:none;border-right:0;border-bottom:1px solid #454057}.sp-thread{flex:1;min-height:0}.sp-list{display:flex;gap:8px;height:100%;overflow-x:auto;padding:10px}.sp-ticket{width:245px;flex:none;margin:0;padding:12px}.sp-ticket-top{flex-wrap:nowrap}.sp-ticket p{margin:4px 0 8px;-webkit-line-clamp:1}.sp-ticket-customer{font-size:12px}.sp-thread-head{padding:14px;gap:8px}.sp-thread-head h3{font-size:18px}.sp-thread-head .sp-status{font-size:11px}.sp-transcript{padding:18px 14px}.sp-message{gap:9px}.sp-message-avatar{width:30px;height:30px;border-radius:10px}.sp-message-role{display:none}.sp-message header strong{font-size:14px}.sp-message time{font-size:11px}.sp-reply-form{padding:13px 14px}.sp-reply-form .sp-primary{margin-left:auto}.sp-admin-head h2{font-size:30px}.sp-admin-stats{width:100%}.sp-admin-stats>span{flex:1;padding:11px 10px;font-size:11px}.sp-admin-stats b{font-size:24px}.sp-thread-placeholder{padding:20px}.sp-thread-placeholder h3{font-size:23px}.sp-message p{font-size:16px}.sp-reference{padding:8px 14px}}
@media(prefers-reduced-motion:reduce){.sp-topic,.sp-page input,.sp-admin input,.sp-page textarea,.sp-admin textarea{transition:none}}
/* Keep the support inbox readable inside the existing admin style overrides. */
.admin-page main .sp-admin .sp-admin-head h2{font-size:34px!important;line-height:1.2}
.admin-page main .sp-admin .sp-admin-head p,.admin-page main .sp-admin .sp-message p,.admin-page main .sp-admin .sp-thread-placeholder p{font-size:16px;line-height:1.65}
.admin-page main .sp-admin .sp-thread-placeholder h3{font-size:25px!important;line-height:1.3}
.admin-page main .sp-admin .sp-thread-head h3{font-size:21px!important;line-height:1.4}
.admin-page main .sp-admin .sp-search input{padding-left:43px;background:#0f1726;border-color:#3b4259;border-radius:11px}
.admin-page main .sp-admin .sp-reply-form textarea{font-size:16px;line-height:1.55}
@media(max-width:650px){.admin-page main .sp-admin .sp-admin-head h2{font-size:30px!important}.admin-page main .sp-admin .sp-thread-head h3{font-size:18px!important}}
/* Profile pictures and the two clear inquiry states. */
.sp-message-avatar{overflow:hidden;padding:0;border-radius:50%;width:42px;height:42px}
.sp-message-avatar img{display:block;width:100%;height:100%;object-fit:cover;background:#1c263a}
.sp-message.is-support .sp-message-avatar{border-color:#a283c9;background:#1c2030;box-shadow:0 0 0 3px #aa80e80b}
.sp-status-waiting{background:#3a3021;color:#f4d19b;border-color:#755b34}
.sp-status-resolved{background:#233626;color:#caedaa;border-color:#4e6a3d}
.sp-thread-state{display:flex;align-items:center;gap:11px;padding:12px 24px;border-bottom:1px solid #72552b55;background:#322b1e55;flex:none}
.sp-state-symbol{width:32px;height:32px;display:grid;place-items:center;border-radius:10px;background:#e9be7020;color:#f0c586;font-size:22px;flex:none}
.sp-thread-state strong{color:#f3d29f;font-size:14px;font-weight:750;display:block;line-height:1.4}.sp-thread-state p{margin:2px 0 0;font-size:13px;line-height:1.5;color:#b5af9f}
.sp-thread-state.is-resolved{background:#253c2540;border-color:#70915538}.sp-thread-state.is-resolved strong{color:#d0eba6}.sp-thread-state.is-resolved .sp-state-symbol{background:#b9e57d15;color:#d0eba6}.sp-thread-state.is-resolved p{color:#adbaa4}
.admin-page main .sp-admin .sp-thread-state p{font-size:13px;line-height:1.5}
@media(max-width:650px){.sp-message-avatar{width:36px;height:36px;border-radius:50%}.sp-thread-state{padding:10px 14px}.sp-thread-state p{font-size:12px}}